Strategic account executives are key to achieving a best-in-class pharmacy benefit plan with National CooperativeRx. They wear many hats within the Cooperative and are right beside member groups and partners from the start of our relationship.
Here are five ways National CooperativeRx strategic account executives can assist you:
1. Designing Pharmacy Benefit Plans That Promote Value
Strategic account executives understand the characteristics of successful plan designs. First, they consult with members to evaluate their groups’ needs. Through in-depth discussions, they meticulously construct plans, selecting ideal formulary strategies, choosing affordable cost-sharing structures, and recommending valuable clinical programs. Every pharmacy benefit plan is unique, but the goal for each is the same – reduce costs and optimize value for member groups and their participants.
2. Providing Exceptional Customer Service
Every member group and partner has an assigned strategic account executive committed to improving their pharmacy benefit experience. Members and partners rely on our team’s exceptional customer service to guide them through the complicated pharmacy benefits industry. If an escalated issue arises, they can be sure it will be resolved diligently and swiftly on their behalf. Providing peace of mind for members and partners is just one of the many responsibilities of our strategic account executives.
3. Understanding PBM Contracts
Vague definitions and unclear contract language can impact the return on pharmacy benefit investments. At National CooperativeRx, our members buy into one contract with clearly defined terms and deeply rooted guarantees. As a member-owned, not-for-profit Cooperative, the details of our PBM arrangement are fully accessible to our members. If members have questions about the contract or want to talk through guarantees, our strategic account executives would be happy to assist. Their extensive knowledge helps them explain contractual details and ensures guarantees are being met.
4. Analyzing Reports to Make Data-Driven Decisions
Comprehensive oversight by our strategic account executives assures members that their plans are operating efficiently. Our reporting tools help us track drug usage trends and benchmark performance. Strategic account executives can generate reports online and customize them from hundreds of variables. These reports are also sent quarterly by CVS Caremark. Based on their analysis of this data, strategic account executives form recommendations and make beneficial decisions on behalf of members.
5. Quoting National CooperativeRx for Partners’ Clients
Our strategic account executives have built strong relationships with our partners and understand their needs and processes. That is why they can easily assist current partners with prospective groups interested in National CooperativeRx’s pharmacy benefit solutions. We aim to simplify the process for all involved and lead stakeholders down a clear path towards lower pharmacy benefit costs and higher value care.
Our strategic account executives are pharmacy benefit experts. From designing plans, and providing support, to dissecting performance reports, and expanding our Cooperative’s reach, our strategic account executives are vital assets to our members and partners.
If you are a member looking to make changes to your plan or would like to discuss plan performance, please contact your assigned strategic account executive. If you are a partner who may have member group opportunities for 2023 and 2024, please contact your assigned strategic account executive. They are eager to help.
